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Contact Universal Yums Customer Service

Universal Yums Phone Numbers and Emails

Toll-Free Number:

  • (833) 269-0618
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Customer Service:

  • (973) 287-7393

Universal Yums Emails:

Business Sales
Corporate Gifting
Customer Service
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Universal Yums Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Universal Yums Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Universal Yums is 8332690618. 86% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday.

  • People call Universal Yums mainly because of activation/ cancellation, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Universal Yums Website:

Universal Yums Help Center:

Corporate Office Address:

Universal Yums LLC
9 Woodland Rd., Unit B
Roseland, New Jersey 07068
United States

Universal Yums Customer Service Reviews

2.0 / 5
Poor
Connie M Num
No follow up on concerns
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Respond to customers concerns noone every got back to me. Should just deliver products as ordered or return payment. My granddaughter was so excited with her 1st box.

Rhonda T Usw
Missing shipment

I live in New Jersey, where Universal Yums ships from. My January shipment shipped from New Jersey to North Dakota.

From North Dakota, it returned to New Jersey where it has languished for 4 days with no movement. There used to be no way to contact a live person, a major flaw that underscores their total lack of customer service.

I have sent several emails, only to receive a generic bot response with no action or results. Cancel my subscription with Universal Yums, as no one should tolerate zero customer support from a company.

Summary of Universal Yums Customer Service Calls

196 TOTAL
CALLS
00:00 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Universal Yums?

Shipping and Delivery Question:

  • “Didn’t get my package”
  • “I haven’t received my package”
  • “Order not received but payment was made”

Activation/ Cancellation Question:

  • “To cancel my subscription”
  • “Cancel”
  • “Can’t cancel my account”

Request for Information Question:

  • “I need to talk to someone”
  • “I was wondering about my order I can get into my email”
  • “Question about my account”

Payments and Charges Question:

  • “Dispute a order”
  • “They charged my twice”
  • “I was charged for an order I didn't make”

Account Question:

  • “I can’t end my subscription”
  • “Subscription not received”
  • “Y'all took money out my account without permission”

Return/ Replace Question:

  • “Change. Address”
  • “Unexplained Return order”
  • “Received a box to myself which is incorrect”

Refund Question:

  • “Refund”
  • “Refund and cancel subscription”

Product/ Service Question:

  • “Buying a subscription”
  • “I would like to purchase four boxes only”
  • “Complaint”

Cards Question:

  • “Card update”
  • “Update credit card”

Staff Question:

  • “Poor customer service”
  • “Customer service”

Website/ Application Question:

  • “Website will not allow me to cancel my subscription”

Other Question:

  • “Missing box”
  • “Didnt t receive my box”
  • “Mail”

Compare Universal Yums Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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